WHY REVIEWS ARE IMPORTANT FOR YOUR SHORT TERM RENTAL
As a short-term rental host, one of the best ways to stay ahead of the curve is by having real reviews by past guests who have stayed at your home write about their experience. This allows intending guests to have an idea of what staying at your home is like before making that final decision to book your home. You’d be surprised at how a lack of reviews on your listings can deter intending guests from booking your home due to a presumed lack of authentication or even “Airbnb Scams” ohh yes! There are wild Airbnb scams… but that’s a story for another day.
Youngwook
"Everything is perfect.
niceview.nicesun...
best place"
As a short-term rental host, one of the best ways to stay ahead of the curve is by having real reviews by past guests who have stayed at your home write about their experience. This allows intending guests to have an idea of what staying at your home is like before making that final decision to book your home. You’d be surprised at how a lack of reviews on your listings can deter intending guests from booking your home due to a presumed lack of authentication or even “Airbnb Scams” ohh yes! There are wild Airbnb scams… but that’s a story for another day.
Stanislav
"it was a great experience to stay with such responsive host. All kinds of questions were sorted, always in touch and friendly. The place is clean and nice. Rented for my parents who had not any concerns.Can recommend this beautiful apartment always
thank you Eli and Ese!
Reviews from past guests can serve as an incredibly good marketing tool required in the short-term rental business. These reviews, positive reviews of course…LOL, can help in promoting your home without you having to say much. They can serve as a stamp of validity or authenticity. A prospective guest can already get a sense of the experience that awaits them when they book.
It is however important for you to note that as a host, receiving a bad review from a guest should be a call to action. Rather than getting displeased by an unsatisfying review, accept the criticism, respond professionally with appreciation and work on resolving the issue (s) the guest had complained about. This will help you improve the service you are providing to the next guest.
Aysheh
"Very nice apartment and Eli N Ese's been very helpful and friendly. Highly recommend.
“We all need people who will give us feedback. That’s how we improve” – Bills Gate
Regardless of the review you’ve gotten from your guests, positive or negative, there will always be one or several that highlight your strengths and otherwise. Apply these comments/suggestions received in the reviews to improve your service.
Do you look out for previous reviews before booking an Airbnb? How do these reviews affect your decision in booking an Airbnb?
We will love to read from you in the comment section.
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